MIPCOM online community FREQUENTLY ASKED QUESTIONS
MIPCOM online community : LOGIN ISSUES
  • How do I access MIPCOM online community ?
    If you are not registered for MIPCOM 2009 yet: Browse through the "public" part of MIPCOM online community and get a glimpse of who is attending!
    If you are already registered for MIPCOM 2009 : You can access full contact, company and product details of the entire MIPCOM online community. Simply enter your personal login and password (provided upon registration) in the login area of www.mipcom.net.
  • I can't find or haven't received my password. What should I do?
    You should have received your personal login and password (provided upon registration for MIPCOM) by email. If you haven't received it, please click on the "Forgot password?" link in the login area; your password will be sent to you by email. Please note that the personal login and password is a series of numbers which cannot be changed: you must therefore keep it carefully.
  • I still can't access the Database...
    If none of the above works, please contact the Customer Service Help Desk.
MIPWORLD online community : SEARCH
  • I can't find my company in MIPWORLD online community.
    Make sure that your search terms fit with the overall company activity you have already specified on your registration contract.
  • My company/delegate details are wrong. How can I change them?
    Contact the registration dept.
  • How can I get a list of all registered delegates?
    Choose the "Participants" tab
    Hit the "Find Participants" button
  • How do I find the MIPCOM buyers?
    To discover the buyers attending MIPCOM 2009, in the "Participant type" field (Advanced Search), select "buyer".
  • I can't find any results for my search.
    The more criteria you select in your search request, the less results you will get. Try defining less criteria in order to get a wider field of results.
  • How long will I get access to MIPCOM online community ?
    Your access to MIPCOM online community is valid until the next event (approximately one year).
MIPCOM online community: COMPANY, PERSONAL & PRODUCT PROFILES
  • What is my company profile?
    A part of your company's database entry which allows you to explain in detail your company's activities. You can also display your company logo. We highly recommend you provide as many details as possible in your company profile, as this will optimise your chances of being found by your future partners.
  • How can I change my company profile?
    In the "MY MIPCOM" top menu, select "My company & products ", then the link "Edit my company profile". Simply fill in the required fields.
  • What is my personal profile?
    This is your chance to present yourself at MIPCOM. You can include a photo.
  • What are my programme/service profiles?
    These are individual files that you can use to showcase your programmes or services. You are offered three of each FREE per company registration.
  • I get an error message each time I try to fill in my product profile.
    Make sure that you have closely followed the Technical Specifications:- Image files should not exceed 250x250 pixels, 50 Ko and 72 Dpi (JPEG or GIF format files) and - files should not exceed 2 Mo (Word, Excel, PDF, Powerpoint, MP3, WAV, MPEG, AVI or MOV format files)